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    Shipping Policy

    1. Processing Time:

    • All orders are processed within 1-2 business days.

    2. Shipping Rates:

    • We offer flat-rate shipping for all orders.

    3. Shipping Carriers:

    • We use reputable carriers such as ex: UPS, FedEx and USPS for shipping.

    4. Estimated Delivery Time:

    • Standard shipping typically takes 3-5 business days.

    5. International Shipping:

    • International shipping rates and delivery times vary.

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    • Once your order is shipped, you will receive a confirmation email with tracking information.

    7. Delayed or Lost Shipments:

    • In the rare event of a delayed or lost shipment, please contact our customer support at [TheNewJouney1@email.com].

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    9. Shipping Restrictions:

    • Some products may have shipping restrictions. Please check the product page for details.

    10. Holiday Shipping:

    • During peak seasons, such as holidays, shipping times may be slightly longer.

    11. Returns:

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    Testimonials

    This case continues to blow me away. I just think it’s such a cool concept! Like other reviewers have said, black and white photos tend to look best, some photos with red accents are great too. I have an Oh Snap on my phone (I guess I have smaller than average hands) and that covers half of the screen but it doesn’t bother me one bit. I change the picture about every day, sometimes multiple times a day. The app installed and works flawlessly. Very simple and easy to understand. Highly recommend!

    Reviewed in the United States on January 9, 2024

    Jack Reynolds

    This case is super cool. It’s somehow able to kind of fake full color through some clever dithering. The app used to control the screen is surprisingly capable and the case itself is high quality and durable.I just wish the e-ink screen wasn’t a tiny window. If the whole back of the case was e-ink, this would be the coolest case ever.

    Reviewed in the United States on March 20, 2024

    Angel

    It works great with the app, fast and easy to use. Some pictures come out better than others as it does say it picks up reds, blacks, and whites. This type of technology is so cool. The case itself is of very good quality and it is in a dark grey color.

    Reviewed in the United States on March 20, 2024

    Patricia Colon

    I have never seen anything like this case. You can cast a photo to it and it’s still a thin case. No batteries in the case so not sure how it gets power. It provides some protection to the phone but definitely a convo piece

    Reviewed in the United States on March 2, 2024

    Sarah

    - D. Flower

    The case is a fun and new way to protect your phone. The app is a little difficult to understand, a lot of the English instructions were translated from another language. But, after a little exploring, I was able to project my picture onto the display. The case is overall OK, I don't think it is the most durable, but it also is not bad. It would protect the phone from a decent fall. I have a screen protector on my phone and the camera lenses. The case did not have any problems with the protectors when I put the phone into the case. The biggest downside to the case is that it is not MagSafe, which is understandable. But not being MagSafe takes a lot of options away from the user when using the case. Overall though, it is a pretty cool way to display images on the back of your phone!

    Reviewed in the United States on April 1, 2024

    Customer Insights

    by - Angel M.

     I found my new party trick. Flip my phone and watch my friends jaw's drop when they see that my 'custom' phone case can change!
    I am still in shock of how fast and cool this works. You open the app, upload the picture, push it through and in 10 seconds you have a new picture on the case.
    The case itself has a shiny finish over the carbon fiber and feels very smooth. Covers all 4 sides completely and has raised edges for the camera.
    Absolutely love it!

    by - Yvonne

     I was kind of skeptical at first, but was very pleasantly surprised at how good and fast it works! It’s a very cool unique product that amazes everyone when I show them how it works. It’s not perfect and some pictures work better than others, based on the colors that are in it, but overall very impressive and is worth a try!

    by - Flora

    I love it , the colours are sharp and the ai feature is amazing